Legal
Privacy Policy
How we collect, use, and protect your information.
Last updated: May 2025
Who we are
Maia Studio is a UK-based social media and content agency. Our website address is maiastudio.uk. We are the data controller for personal information collected through this website and our services. If you have any questions about this Privacy Policy, please contact us at hello@maiastudio.uk.
What information we collect
We collect information you provide directly to us, such as: • Your name, email address, and any other details you submit via our contact form or enquiry forms. • Business information you share when discussing a potential project or engagement. • Communications you send us via email or social media. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This is collected via analytics tools (such as Vercel Analytics) to help us improve our service.
How we use your information
We use the information we collect to: • Respond to your enquiries and provide the services you have requested. • Send you information about our services where you have given consent. • Improve and personalise our website experience. • Comply with legal obligations. We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Legal basis for processing
We process your personal data on the following legal bases under the UK GDPR: • Legitimate interests — for responding to business enquiries and managing client relationships. • Consent — where you have explicitly agreed to receive marketing communications. • Contract — where processing is necessary to fulfil services agreed with you.
Data retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for up to 2 years. Client data is retained for the duration of our working relationship and for a reasonable period thereafter for accounting and legal compliance.
Your rights
Under UK data protection law, you have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data (the "right to be forgotten"). • Object to or restrict our processing of your data. • Data portability — receive your data in a structured, machine-readable format. • Withdraw consent at any time where we rely on consent to process your data. To exercise any of these rights, please contact us at hello@maiastudio.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Third-party services
We use a small number of trusted third-party services to operate our website and business, including Vercel (hosting and analytics) and email services. These providers may process your data on our behalf and are bound by appropriate data processing agreements.
Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent update. We encourage you to review it periodically.
Questions? Contact us at hello@maiastudio.uk